> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gethinto.com/llms.txt
> Use this file to discover all available pages before exploring further.

# isSupportReply

```typescript
isSupportReply(message: { author: "customer" | "support"; origin: "automatic" | null }): boolean
```

A reply from a person on the support team. The automatic reply is not one: it does not count as
unread and is not announced as a new reply.

## Parameters

<ResponseField name={"message"} type={"{ author: \"customer\" | \"support\"; origin: \"automatic\" | null }"} required />

## Returns

`boolean`


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