> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gethinto.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Handoff

> What your bot tells the team when it hands the conversation over.

## Properties

<ResponseField name={"reason"} type={"string"} required>
  Why the bot is handing over. Required; a blank reason refuses the send.
</ResponseField>

<ResponseField name={"startFromTurnId"} type={"string"}>
  The first message about this problem. Earlier messages are left out.
</ResponseField>

<ResponseField name={"summary"} type={"string"}>
  A short summary for the team. Only the team sees the reason and summary.
</ResponseField>

<ResponseField name={"transcript"} type={"readonly HandoffTurn[]"}>
  **Type:** <code>{"readonly "}[HandoffTurn](/sdk/conversation/interfaces/HandoffTurn){"[]"}</code>

  The chat before the handoff, oldest first. The newest 100 messages are kept.
</ResponseField>


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