> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gethinto.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SupportContactOutcome

> : the offer is hidden and the message is on its way.

`started`: the offer is hidden and the message is on its way. It goes out with the offer as soon as
the conversation is open (now, if it already is). `unavailable`: nothing changed; the runtime is
offline, signed out, or destroyed, the message is empty or too long, or a contact is already on its
way.

```typescript
type SupportContactOutcome = "started" | "unavailable"
```


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