> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gethinto.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SUPPORT_STATUS_PHASES

> The support phases a conversation's reports, in order.

The support phases a conversation's `status` reports, in order.

```typescript
const SUPPORT_STATUS_PHASES: readonly ["received", "investigating", "with_team", "replied", "resolved"]
```


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